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Shipping Policy

We are committed to deliver the ordered products to the right customers at the right time, so you can set aside all your apprehensions and avail our services without any reluctance.

 

We provide you with a well-established delivery mechanism that ensures that the products ordered reaches without any defect, damage or quality-issues.

 

Shipping Partners

We ship all orders by air courier services like DHL or Fedex.

Please note that all the products will be shipped from India.

 

Tracking Details

We will send you an email with tracking details of your order, as soon as the items are shipped from our end. You may also check the same at the DHL or FedEx courier website.

 

Shipping Time

It takes 3-4 days to process and dispatch your order. If it’s going to take longer due uncertain circumstances will inform you within 24 hours for the same. Will keep you update regarding the same. It usually takes 4-7 days to get it delivered by the courier company. So, you can expect your parcel to reach you within 7-15 days of placing your order.

 

Calculating Shipping Cost

We're currently offering free delivery in India.

For international shipments, charges will be shown at the checkout.

 

Transport Risk

ethcoprints.com ships all parcels with fully insured at no extra cost to customers. If Courier Company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But ethcoprints.com will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by courier company or its agency.

 

Custom Duties & VAT or Tax

Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. Custom duties or any other tax applicable as per your country or government is not the part of your payment made to us. You will be charged separately by the courier company. The courier company may also charge some additional service charges over and above custom duty on case to case basis. It’s completely your responsibility to make the payment for above charges at your end, if applicable.

 

Change in Shipping Details

Once an order is placed, you're not allowed to make any changes. Only address or contact number can be change upon request. It should be informed within 24 hours of order placement. You may send your request to ethco@ethcoprints.com and will try to get it done.

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